The Billing Admin will first need to login to the Billing Portal. For more information about logging into the Billing Portal or Billing Admins, view this article.

  1. Once logged into the Billing Portal, go to the "Purchased Products" tab.
  2. Click the green "Manage" button to the right of the license you want to purchase.
  3. Enter the number of licenses you wish to purchase, then click the green "Add Seats" button in the bottom right.
  4. The licenses will be added to your cart. (If you need to add licenses for a different product you can repeat steps 1-3.)
  5. When you are ready to check out, click the green "Purchase" button at the top of the cart.
  6. A pop-up window will appear where you can verify/select the correct site address and credit card, then check the box "I Accept the Terms and Conditions".
  7. Finally, click the "Place Secure Order" button. A confirmation # will be provided on screen, and sent via email to the listed Account email address.

Note: Licenses will take a maximum of 2 minutes to provision and activate. If more than a couple minutes pass and you still do not have access to your newly purchased licenses, please contact your Customer Success Manager or our Support Team for assistance.

Did this answer your question?