The Billing Admin will first need to login to the Billing Portal. For more information about logging into the Billing Portal or Billing Admins, view this article.
- Once logged into the Billing Portal, go to the "Purchased Products" tab.
- Click the green "Manage" button to the right of the license you want to purchase.
- Enter the number of licenses you wish to purchase, then click the green "Add Seats" button in the bottom right.
- The licenses will be added to your cart. (If you need to add licenses for a different product you can repeat steps 1-3.)
- When you are ready to check out, click the green "Purchase" button at the top of the cart.
- A pop-up window will appear where you can verify/select the correct site address and credit card, then check the box "I Accept the Terms and Conditions".
- Finally, click the "Place Secure Order" button. A confirmation # will be provided on screen, and sent via email to the listed Account email address.
Note: Licenses will take a maximum of 2 minutes to provision and activate. If more than a couple minutes pass and you still do not have access to your newly purchased licenses, please contact your Customer Success Manager or our Support Team for assistance.