The Playbooks for Outlook add-in gives reps the ability to track opens, clicks, and downloads on emails sent from their Office365 inbox.
How to Send a Tracked Email
After installing simply compose an email and click "Send & Track Email" within Outlook for Mac, Outlook for PC, or the Office365 Webapp.
If they are not already logged in reps will be prompted to enter their Playbooks credentials:
If reps want to add tracked attachments they can click the attachments icon above Notifications.
Once they select the attachment it will be inserted as a tracked link within their email body.
Once prospects interact with the email reps will receive notifications through the Notifications sidebar.